Guests Reviews of Essential By Dorint Basel City

also, the convenient location near a tram line was useful.

The breakfast was tasty with cheese and delicious bread and diversity of food served and the atmosphere was quiet! The staff were super-friendly and exceptionally kind, provided terrific services. They helped us get a shuttle to the airport. 

A quiet room that blocked out noise well, it was clean and we could see the garden from our window 🌿.

The newly furnished double room with a separate bedroom was extremely comfortable, the attentive staff promptly resolved any issues, and the convenient location next to the reception was great.

The breakfast here was extensive, delicious, and diverse, with a variety of food including potatoes.

The breakfast was savoury with a diverse selection, the best we had in Basel. The location was amazing and peaceful, close to the train station, and a 20-minute walk to the river.

The free ticket to move in the city was fantastic.

The very good service and shuttle to the airport far exceeded our expectations. The breakfasts were extensive and delicious with a diversified selection of food.- The atmosphere was quiet.

There was no air conditioning in the room.

This place offers a fantastic and unbeatable location for visiting Art Basel.

Receipt of a room upgrade (because of air conditioning!). Well functioning air conditioning in the suite. Spacious suite with kitchinette and (but empty) minibar. Safe in the room. Good public transport connections to the city center, Basel SBB 

The hotel's central location near the congress centre, public transport, and Christmas market made it convenient. It was also within a 10-15 minute walk of Marktplatz Basel, which was great for exploring the city. 

Despite "not central" location hotel proved to be clean, with friendly staff, recent renovation and required facilities. As a small bonus we received daily pass for all transport (probably to compensate not central location). 

Enjoyed a nice dinner at the bar area at a reasonable price. the restaurant was cozy and had a good vibe 👌.

Went to Dorint Basel for the third time. Great hotel, great city. But for the first time we were not quite satisfied

We asked for a room out back when checking in. The receptionist nodded, but gave us a room facing the street. We complained immediately after inspecting the room. He justified the allocation with "all rooms to the rear". We noted ad hoc that he could at least have informed us. He conceded this, but was obviously too convenient to change rooms again. On Sunday morning, when asked, it turned out that the hotel was far from fully booked. This was not the case until the following night from Sunday to Monday because of a trade fair. Thus, the employee had verifiably lied to us, and this is not possible at all!